Robert Besser
19 Sep 2023, 22:04 GMT+10
LAS VEGAS, NEVADA: A persistent error caused by a cybersecurity breach occurred in the casino rewards accounts of MGM Resorts International loyalty members on September 10.
After the attacks, hackers could make unauthorized transactions on the saved cards of members.
MGM Resorts, the largest casino operator in Las Vegas, said the incident began last weekend and affected reservations and casino floors in Las Vegas and other states.
They also caused video slot machines to shut down, and some customers said their hotel room cards were not working.
The situation entered its sixth day on September 15, with booking capacities still down and MGM Resorts offering penalty-free room cancelations through September 17.
MGM spokesperson Brian Ahern declined to comment when asked about the incident, including what information had been compromised in the breach.
The same week, the world's largest casino owner, Caesars Entertainment, also said it had been hit by a cybersecurity attack.
While its casino and hotel computer operations were not disrupted, it could not confirm that the attack compromised personal information about tens of millions of its customers, it added.
Yoohwan Kim, a computer science professor at the University of Nevada, Las Vegas, said, "When people think about security, they are thinking about the really big super-computers, firewalls, a lot of security systems."
"Casino giants like MGM Resorts and Caesars are protected by sophisticated and expensive security operations. But no system is perfect," he added.
The hacks may have been carried out as a "socially engineered attack," meaning the hackers used phone calls, text messages or phishing emails to breach the system, said Tony Anscombe, chief security official with the San Diego-based cybersecurity company ESET.
"Security is only as good as the weakest link, and unfortunately, as in many cyberattacks, human behavior is the method used by cybercriminals to gain access to a company's crown jewels," he stressed.
It has not been officially confirmed whether either of the affected companies paid a ransom to the hackers.
Get a daily dose of Central Coast News news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Central Coast News.
More InformationKAOHSIUNG, Taiwan: In a significant milestone for its defense capabilities, Taiwan has unveiled its first domestically developed submarine. Although it ...
HONIARA, Solomon Islands: Prime Minister Manasseh Sogavare revealed that he opted out of a Pacific Islands leaders' summit at the ...
SACRAMENTO, California: Intending to raise some US$160 million per year to help prevent gun violence, California Governor Gavin Newsom signed ...
MANILA, The Philippines: The Philippines remains steadfast in its resolve not to yield to Chinese efforts to obstruct its fishermen ...
VICTORIA, Texas: This week, U.S. District Judge Drew Tipton in Victoria, Texas, ruled that President Joe Biden did not have ...
WASHINGTON D.C.: The National Transportation Safety Board (NTSB) said it is investigating a JetBlue flight on Monday that experienced sudden ...
RIVERSIDE COUNTY, California: In his opening statement this week in the first U.S. trial over allegations that a car autopilot ...
SACRAMENTO, California: Intending to raise some US$160 million per year to help prevent gun violence, California Governor Gavin Newsom signed ...
WASHINGTON D.C. Due to internal brake fluid leaks that can cause an electrical short and could lead to engine fires, ...
SAN FRANCISCO, California: In a major update that will move it closer to popular artificial intelligence (AI) assistants, such as ...
(Photo credit: Rob Schumacher / USA TODAY NETWORK) Arizona and Houston each celebrated a postseason berth on Saturday night after ...
SAN FRANCISCO - U.S. Sen. Dianne Feinstein returned Saturday to her hometown for the final time when a military jet ...